FORM

You're on a mission.
We want to help.

We know you’re a nonprofit champion and you're crushing it. But imagine what you could do with our team of experts behind you. Let’s get together to help your nonprofit grow.

Website Design Digital Marketing Branding Apps + Touchscreens

We do great
work for
the greater good.

FORM is a digital-first marketing agency for mission-driven organizations. Since our founding in 2004, we have helped amplify the impact of nonprofits throughout the United States with specialized web design, digital marketing, digital experiences, and branding services.

Results

Specialized marketing services + tools for the unique needs of nonprofits.

“OUR FORM WEBSITE HAS EXPONENTIALLY INCREASED THE MUSEUM'S ENGAGEMENT WITH THE PUBLIC. THE TEAM AT FORM LISTENED CAREFULLY TO OUR NEEDS AND ASPIRATIONS, THEN CREATED A SITE THAT WAS BOTH BEAUTIFUL AND FUNCTIONAL. WE KNEW WHAT TO EXPECT AND EACH STEP WAS COMPLETED ON TIME. AND THE SUPPORT STAFF FOR MAINTAINING THE SITE IS EXCELLENT.”
— ALLEN MEMORIAL ART MUSEUM

“The FORM team was especially adept at listening to us, taking all of the needs we expressed, and turning them into reality. They helped us develop a plan to communicate effectively to several audiences. We had a fantastic response from board members, our institution partners, and the general public.”
— University Circle

“Our mission is to connect with people and give them ways to understand how to recognize depression and prevent suicide. To do that efficiently and reach more people, FORM reinvented our online presence. We are routinely complimented on our website which reinforces the realization that our presence is making an impact.”
— LIFEACT

“In the first six months after launch, online giving to Catholic Charities doubled.”
— Catholic Community Foundation

“The CIA website that FORM created has been a key factor in helping facilitate record-breaking enrollment growth both domestically and internationally. In the first 18 months after launch, our international enrollment doubled, and after 36 months our domestic enrollment reached an all-time high.”
— Cleveland Institute of Art

“Thank you for creating a beautiful website for us. It really is stunning, functional, and easy-to-navigate (both as a user and an admin). Thank you, thank you, thank you. I will recommend you and your team to anyone who needs a new site.”
— Julie Billiart Schools

“When we set out to redesign our website, we were looking for a partner that could bring a balance of creativity and simplicity to our users’ experiences. FORM was a perfect fit. Their team worked alongside ours to tackle our marketing challenges and were easy to work with throughout the entire process. With their help, our fresh and bold website is helping us communicate our mission and impact in a clear and compelling way to our distinct audiences.”
— STARK COMMUNITY FOUNDATION

“Having FORM manage our Google Ads has been invaluable. We had worked with another vendor in the past where the team did not have familiarity with our industry, and our Google for Non-profit account campaigns were drastically underperforming compared to the results we see now with FORM.”
— Westmoreland Museum of American Art

“Online ticket sales went from 58% up to 78%. Airmailing you a high five and a fist bump.”
— The City Club of Cleveland

“Our online season ticket and event purchases have soared with the new website, and our web-related social media sharing has skyrocketed. We couldn’t be happier and remain impressed with FORM’s ongoing commitment. This company understands the long-term value and meaning of ‘partnership.'”
— Great Lakes Theater

“As a new nonprofit, we faced the task of developing our brand from the ground up. The FORM team expertly brought our organization together around a shared vision, ultimately building our brand/identity as well as delivering an impactful, customized website that embodies our mission and allows us to reach our audience in dynamic ways.”
— Oberlin Center for the Arts

“FORM’s efforts helped us achieve our goal of creating a contemporary, intuitive, user-friendly website that communicates and promotes our brand. Updating the website is simple, quick and clean. FORM team members continue to help us make the most of our website’s functionalities.”
— Ursuline College

“We are definitely seeing higher event attendance and general awareness of our work. Our favorite part of this new site is the connectivity ... being able to tag stories, events, etc. as "related content" so that each page leads you to additional meaningful content. I met FORM in 2013 and can't say enough about the team. So strategic, responsive, accountable.”
— The Well

“I can never fully express my gratitude to the FORM team. From start to finish they made the process manageable and have been such a delight to work with! The functionality of the website was better than we could have dreamed. Their extra attention to our team and website made for a launch that was more successful than I could have imagined.”
— ADRIAN COLLEGE

“FORM helped the Greater Cleveland Food Bank create a visually-appealing and very user-friendly website. They designed a site that enables us to tell a story about what we do and who we serve. It has become a great tool to help us get our message out to the public.”
— Greater Cleveland Food Bank

“FORM helped us pull together a more strategic and structured digital campaign and it definitely had an impact. We raised 7% more dollars than the previous year, and received 49% more gifts than the year before! They also worked above and beyond, at the 11th hour, to help us reach our goal, which is just so, FORM.”
— Marketing Director, LAND STUDIO

“We issued an RFP and within a few months, it was clear that FORM had the most experience creating visually compelling, intuitive sites for organizations like ours. FORM gave us more than we could have imagined, on time and within budget, and were the perfect partner to take us to the next level with our brand.”
— Contemporary Arts Center

“We now have more repeat visitors to our site, and longer visits. People are coming back often to see what’s new. The CMS is very user-friendly for administrators. Plus, the FORM staff, while always being professional, are more like friends than colleagues.”
— Cleveland Zoological Society

“IT COMMUNICATES AND CONNECTS ON A VISCERAL, EMOTIONAL LEVEL. THAT FORM WAS ABLE TO CAPTURE AND COMMUNICATE THIS SPEAKS WELL OF THEIR DESIGN SENSE, RESEARCH, AND ABILITY TO CONNECT WITH OTHER HUMAN BEINGS.”
— DAVID HISAYA ASARI, JUDGE, AIGA DESIGN COMPETITION

“We have had wonderful compliments on the site, and the Admin Team can't rave enough about how clean and easy to use Lucy [CMS] is!”
— Chapel Hill Christian School

“Our biggest 'ah-ha' was how the Personas [FORM created] moved us forward with our target audience. We are transitioning everything to the new [brand] and have had such a wonderful response. People love the colors and the imagery. As we have shown others the identity guide, they are impressed with FORM's work and level of detail.” , Hitchcock Center for Women

“FORM has been instrumental in reimagining our digital brand. After launch, we experienced a massive increase in website traffic, and FORM’s CMS has saved our staff so much time and energy. FORM’s team is incredible; they are knowledgeable, personable and respond in a timely manner. We know whatever project we throw at them, they can execute.”
— Greater Cleveland Sports Commission

“Our website has consolidated and strengthened our brand. It also has provided a much more intuitive experience for the patron, which has led to a more efficient sales process.”
— Cleveland Play House

Cleveland Zoological Society

190% increase in donations
544 abandoned carts recovered
98% increase in memberships

Greater Cleveland Food Bank

100% ROI in 4 months
11x increase in online donations within one year
76% increase in organic traffic

Adrian College

10% increase in users
14% increase in page views
5% increase in mobile traffic

Julie Billiart Schools

12% increase in website users
8% increase in website page views
29% increase in mobile website traffic

Lawrence School

20% increase in website users
23% increase in website page views
22% increase in mobile website traffic

Saint Martin de Porres

19% increase in website users
23% increase in mobile website traffic

Great Lakes Theater

91% increase in donations
168% increase in event ticket sales
49% increase in ad clicks

Cleveland Institute of Art

114% increase in international visits
32% increase in unique users
12% increase in page views

The Music Settlement

59% increase in online donations
59% increase in online ticket sales

Contemporary Arts Center

38% increase in average session duration
20% increase in pages viewed per session
25% increase in organic search rankings

Greater Cleveland Sports Commission

300% increase in users
370% increase in page views
250% increase in organic traffic

LAND studio

49% increase in gifts in one year
7% increase in campaign revenue in one year

Flashes of Hope

100% ROI in 7 months
38x ROI in 3 years
$3.5MM in online donations in 3 years

League of Women Voters of Pennsylvania

251% increase in digital ad reach
168% increase in digital ad impressions
97% increase in digital ad clicks

Ursuline College

848% increase in mobile website traffic
29% increase in organic website traffic
70% increase in new website users
View More Results

Our Services

Reach, Raise
+ Resonate

Our specialized services for mission-driven organizations help reach new leads, raise funds and awareness, and resonate with the values of your audience.

FORM Studio Aerial View

Branding & Print

  • Logos & Identity Systems
  • Stationery
  • Branding/Style Guides
  • Print Collateral
  • Art/Creative Direction
  • Photography

Web Development

  • Information Architecture
  • Design & Production
  • CMS, CRM
  • Third Party Integration
  • Maintenance & Hosting

Digital Marketing

  • Email Marketing
  • Online Advertising
  • Organic & Paid Social Media
  • PPC Campaigns/Management
  • Pixel Implementation
  • Content Creation
  • Analytics
  • Training & Consulting

Digital Experiences

  • Touch Screen Interactives
  • ChatBots
  • Alexa Skills
  • Mobile Apps
  • Donation Kiosks
  • Emerging Technologies

Branding & Print

  • Logos & Identity Systems
  • Stationery
  • Branding/Style Guides
  • Print Collateral
  • Art/Creative Direction
  • Photography

Web Development

  • Information Architecture
  • Design & Production
  • CMS, CRM
  • Third Party Integration
  • Maintenance & Hosting

Digital Marketing

  • Email Marketing
  • Online Advertising
  • Organic & Paid Social Media
  • PPC Campaigns/Management
  • Pixel Implementation
  • Content Creation
  • Analytics
  • Training & Consulting

Digital Experiences

  • Touch Screen Interactives
  • ChatBots
  • Alexa Skills
  • Mobile Apps
  • Donation Kiosks
  • Emerging Technologies
View All Services

Why FORM?

Why work with us

Dedicated
to .orgs

Our founders defected from corporate agencies in 2004 to build a firm that would elevate causes rather than sell products.

Integrated, Emotive,
Effective

We've spent more than 15 years building a suite of integrated services just for mission-driven organizations.

All under
one roof

Our team can handle everything from email segmentation to high-powered websites and print design.

Learn more

Sign Up for Email Updates

Get nonprofit marketing tips, news, and insight delivered right to your inbox.